Refund policy

Returns & Exchanges: 

Because our bows are handmade with care, we do not accept returns or exchanges at this time. 

However, your happiness matters to us. If there is an issue with your order, such as damage during shipping or a mistake on our end, please reach out within 5 days of delivery, and we will make it right. 

You can contact us through our contact now button or on our socials. 

Lost or Delayed Packages:

Once a package is in the hands of the shipping carrier, delivery timing is outside of our control. If your package is delayed or marked as delivered but not received, we recommend contacting your local post office for assistance. We're happy to help guide you through the process if needed.